The Impact of ITaaS on Request Fulfillment

By John Worthington Automation and standardization benefits IT…and the business Advances in technology are rapidly enabling new levels of standardization, cost control, pre-authorization and automation far beyond traditional IT environments. This makes it possible to deliver IT-as-a-Service (ITaaS), with IT focusing on the outcomes the business needs and functioning much like a business itself more » 2014DECSDC